HP Photosmart Essential questions & answers

HP Photosmart Essential provides an excellent photo sharing and editing solution
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Question by Guest
252 views
January 26, 2024
Swati Dubey
Answer by Swati Dubey

The inability to upload new pictures in HP Photosmart Essential for Windows may be due to various reasons, such as compatibility issues, incorrect settings, or technical glitches. It would be necessary to troubleshoot the problem further to provide a specific solution.

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Question by Alo
81 views
September 24, 2023
Rajesh Gupta
Answer by Rajesh Gupta

Yes, you can use the "HP Photosmart Essential" software to print photos in 2r, 4r, and 6r sizes.

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Question by Helen Robins
809 views
April 15, 2010

How do I scan? I had HP Image Zone and used it for scanning text. Now that it is replaced with Photosmart Essential 3.5, how do I scan text?

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Answer by Dan Angel

Unfortunately, HP Photosmart Essential is not used to scan documents. It has been developed to manage, edit, view, share, or print photos. In order to scan your files, I recommend you access the HP Download Center, identify your computer model and then download and install the latest drivers and software available. The package should contain a scanning program that can be used to select HP Photosmart Essential as the scan destination. I recommend you contact HP support team for further information.

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Question by Elaine M. Knowles
615 views
December 15, 2009

I tried to install HP Photosmart Essential 3.5 on my HP Pavilion computer with Windows Vista Home Premium 64 bit as operating system and it wasn't installed properly. It looks like it is loading and even shows some of my pictures but it's stuck right there and I can't do anything. I need to close it all the time through Task Manager. Is there a patch available to fix it? What can I do?

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Answer by Rick Schmidt

There is no patch; the software is simply too complex.
I have been trying for 9 months to make it work, with a variety of operating systems.
Without exaggeration, I have emailed with HP tech support about this problem at least fifty times. Tried every one of their solutions. I have uninstalled (thorough) and reinstalled dozens of times.
It just doesn't work. at least not with XP and Vista; A few attempts with Windows7 and it PARTIALLY works.
sorry, it's not the answer you wanted but that's been my experience.

Roy Morgan
Question by Roy Morgan
495 views
January 3, 2013

I wish to uninstall Photosmart Essentials, but am unable to do this via my Control Panel. Please tell me how to remove it, and will this removal affect my ability to print plain and simple files and photographs?

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Answer by Sean Hill

If you remove the application, then you'll lose the ability to print, enhance or scan photos. Try using Revo Uninstaller to wipe out all the app's traces in the system.


After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.

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Question by Hazel 2
424 views
August 26, 2011

I can't change the font size in CD labeling.

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Answer by Robert Polubinski

The fonts and text are embedded into the templates and since the program is using those templates, then there is no way you could edit the font size. According to the official description and guide, you can't edit the templates from the HP software. To find more information about this, simply visit the page where the printing and editing is provided.

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Question by Lee Lawson
396 views
December 10, 2008

I recently purchased a HP Photosmart 8180 and installed the software which included Photosmart Essential 3.5. I have over 8000 photos on a remote hard drive with a USB 2.0 connection. The software runs very slow and frequently quits responding, however, after a while it start again. It freezes any time I try to view a photo or try to edit it. Is there something I need to do to make this program run faster or at all? I have tagged most of the pictures, however, it has taken me a very long time due to the slow operation and constant freezing.


I have a new HP laptop with Vista.

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Answer by Julia Bocchetta

The problem with the application is that your computer is not powerful enough to handle 8000 at once. Because of that the whole operation becomes sluggish. My advice is to try categorizing those photos into 5-6 folders and you will see an increase in the functionality. Handling 8000 photos with thumbnails can be a nightmare even for good applications working on powerful computers.

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Question by Guest
386 views
January 29, 2010
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Answer by Sean Hill

You can download the package from the HP FTP server. You can use a download accelerator to resume the file if it's downloading slow.


Direct download URL: ftp://ftp.hp.com/pub/united-states/pse/pse_350_enu.exe

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Question by Guest
358 views
July 22, 2014
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Answer by Mary Nett

You can save them directly on your computer after you've finished using HP Photosmart Essential and then select them all, right click on them and press Copy. Next, open your memory stick, right click somewhere on the area and select Paste. Also, you can set up the program to save your picture directly to your memory stick.

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